As the decision taken by Airtel on charging extra on VoIP calls at standard rates and also introduced separate Voice over IP packs, but today, Airtel changed its decision and comes with a new one that will be welcomed by pre-paid or post-paid customers. The company although heavily criticized by consumers after its charge on VoIP data on Skype, Viber, and other apps. Officially, Airtel has announced that its currently not implementing the aforementioned VoIP data charges separately.
In view of the news reports that a consultation paper will be issued shortly by TRAI on issues relating to services offered by OTT players including VOIP, we have decided not to implement our proposed launch of VoIP packs.
We have no doubt that as a result of the consultation process a balanced outcome would emerge that would not only protect the interests of all stakeholders and viability of this important sector but would also encourage much-needed investments in spectrum and roll out of data networks to fulfill the objective of digital India.
So we should get more details related to TRAI’s new proposal offered by over-the-top (OTT) players in the next consultation paper. OTT players who don’t know, includes apps like WhatsApp, Viber, Skype etc.