Either way you can also call it Apple is replacing faulty drives in 27-inch iMacs for free of cost, and here you can find out if yours is eligible or not.
After discovering a number of diffective 3TB hard drive used in certain 27″ imac computers, Apple has finally took a step ahead and anounced a replacement program that will see potentially broken components swapped out for new ones. Determined that a small number of 3 terrabyte drives used in late 2012 27-inch iMacs sld between Dec. 2012 and September 2013 fail under paricular conditions. Initiated by Apple, a replacement program to exchange affected hard drives free of charge through its own Store and Authorized Service Provider (AASP).
The company however has published a support page for this very issue, has also confirmed that specific 3TB hard drives “may fall under certain conditions.” Apple is also proactively contacting consumers who purchased an affected imac machine and provided a valid email address product registration to inform them about the new replacement program.
Consumers can invoke this process through an Apple Retail Store, via an Apple Authorized Service Provider (AASP), or by contacting the Apple Technical Support line directly for further guidance and clarification.
Advised that iMac customers who paid to have their hard drive repairedf contact the company for a refund. While the replacement program covers affected iMac models until December 19, 2015, or three years from the affected iMac’s original date of sale and feel that you have a faulty 3TB hard drive. Apple also offers a handy little serial number checker on the support page (link in source below) to ascertain whether or not your iMac is covered by this program.
Now that the iMac owners are simply invited to locate the serial number of their machine and then enter it via the support page and hit “Submit” for more information.
Act quick though, the Apple’s 27″ iMac 3TB hard drive replacement program stands still until December 19th this year, or three years after the originbal purchase date.