After a massive Galaxy Note 7 fiasco, Samsung on Friday made an announcement that it is recalling 2.8 million top-loading washing machines. Reportedly the move affects 34 top-loading models sold at various stores during all the way back to 2011. No luck like what Samsung is finding out as 2016 rumbles on.
Despite the year getting off to a reasonable start with strong Galaxy S7 and Galaxy S7 Edge reviews and subsequent sales, deemed by the recall and discontinuation of the Galaxy Note 7 era. With a new recall now having to be issued against another of the company’s products. This time, it’s Samsung washing machine by means.
Risk factor here! Samsung is in the midst of a recall that will see no fewer than 3 million washing machines returned to the manufacturer after it became clear that they suffer from a defect that could lead to a portion of the machine detach during use, creating the potential for injury due to explosion. Given the fact that when Samsung’s public relations are concerned, that can not be a good thing.
Samsung has received over 733 reports of its washing machines experiencing the issue, with nine of those reports of injuries having been sustained as a result of the machines inability to stay assemble during use.
In that case, Samsung is now offering its customers one of two options moving forward, which it outlined in a press release and hopes will see this recall seen in better light than that of the Galaxy Note 7.
Here’s what those:
The first option is a free in-home repair that includes reinforcement of the washer’s top. Consumers who choose the in-home repair will receive a free one-year extension of the manufacturer’s warranty, regardless of the age of their washer. The free in-home repair is not available for mid-control washers at this time.
The second choice is a rebate that can be applied towards the purchase of a new washer from Samsung or other brand washing machine, along with free installation of the new unit and removal of the old unit. The rebate amount is based on the manufacture date and model of the recalled washer. Consumers who choose a Samsung washer will receive an additional loyalty incentive up to $150 toward their new Samsung washer purchase.
If you own a Samsung washing machine with one of many different model numbers, now would be a good time to get in touch with Samsung. Head on over to pages.samsung.com/us/t/w to get things rolling.
Note: This isn’t the first time Samsung had been facing safety issues with its own washing machines, and this time around it comes at a bad warning for the South Korean electronics.
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