Samsung have already issued a worldwide recall for Galaxy Note 7 hardware, but it seems that claims of battery issues just won’t moderate, even in the replacement hardware.
Reports from the latest era of growing number of device owners who have received replacement models as part of recall and exchange initiative are still experiencing with the noticeable battery issues, and somewhat overheating problems as well. Nevertheless, no devices recalled are reported to be exploding or catching fire while charging, but YTN – a South Korean news network – is detailing that not many but some users are experiencing rapid battery drain as well as charging difficulties and overheating issue with their replaced new hardware.
Currently, there hasn’t been any reports suggesting that replacement Galaxy Note 7 devices are exploding or exhibiting signs of defect that’s identical, or then remotely similar, to the previously affected hardware. There’s still a bad news for Samsung as it seems that some devices are being dogged by battery problems, with some individuals who have received those replacement devices claiming that the hardware simply won’t take charge internally, or that a fully-charged battery is exhausting rapidly.
In one particular case, which is tested and experienced first-hand by the news network, one replacement Galaxy Note 7 was only capable of taking onboard 10% of battery charge when left on wired through an entire night.
The same device was later charged to 75%, and watched as it discharged down to 49% in just 39 minutes. Right now it is unknown how many replacement devices are actually affected by these new battery concerns, but the company spokesperson has made it known that the problem is “unrelated to the batteries”, suggesting that it might be a software problem, or an issue that lies with a different area of the hardware, or any apps running background etc.
This issues seems to be limited to devices in the South Korean market at the moment, with Samsung also claiming that the damn draining problem isn’t widespread and is isolated to very specific handsets that appear to be defective as part of the mass production process.
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