WhatsApp Launches Payments UPI Based Feature In India

Starting with WhatsApp begun testing a new digital payments feature in India, which reportedly is an UPI-based payments feature. The feature in testing is available for select WhatsApp beta users on iOS and Android. It enables users to send and receive money using the Indian government’s Unified Payments Interface (UPI) standard. Here are the details you need to know about it.

You can now download WhatsApp version 2.18.21 for iOS, and v2.18.41 for Android. Once updated, you can see that the feature is available on it. Considering the large user base of the instant messaging app in India, the payments platform’s integration may give another boost to digital payments solution.

As part of it, WhatsApp users can send or receive payments from to other WhatsApp clients, excluding merchant accounts. Though the feature is currently in beta, we aren’t familiar with the company’s plans. But again, it hasn’t been publicly announced because it’s not widely available at the time.

The WhatsApp Payments feature is presently available to select users of the beta app in India. This would take advantage of UPI and include support by a number of Indian banks, including State Bank of India, ICICI Bank, HDFC Bank, and Axis Bank.

Beta testers have already found that this functionality is live, with a large list of supported banks displayed in WhatsApp user interface. The feature can apparently be accessed in a chat window through the Attachments menu. The option to be available along with other functions such as Gallery, Video, Documents etc. Clicking on Payments will open a disclaimer window, followed by a list of banks to choose from.

How Does It Work?

Launch WhatsApp, go to Settings > Payments > Select preferred ban account to connect with UPI. You will be asked to create an authentication pin if you haven’t yet used the UPI payments platform. Additionally, you will have to create a UPI account through the UPI app or your respective bank’s website/app.

Accordingly, both the sender and receiver need to have the WhatsApp Payments feature enabled to successfully transact on the messaging app. Users have been facing issues linking their bank accounts to the app, though, this is expected from a feature that is available in beta.

whatsapp payments send and receive money

For WhatsApp, it took time to implement a UPI-based payments platform. Ever since UPI was announced by the government, players such as Samsung, Zomato, Google, and now WhatsApp have been looking to incorporate it on to their existing hardware and software products.

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